Refund policy

Refund Policy: While we hope you love your purchase, we understand that situations may arise where a refund is necessary. Our refund policy is designed to provide you with a hassle-free experience:

Refund Eligibility: We accept refund requests within 30 days from the date you receive your order. If you don't like it, request a refund - it's that simple! Orders can be cancelled up until your order has been shipped. Refunds after this period can only happen once the product is returned and if sent away within 30 days of receiving it.

Initiating a Refund: If you wish to request a refund, you can do so by contacting us through our website's contact tab or by sending an email to info@steadfast-store.com Please provide your order details, reason for the refund, and any relevant information to expedite the process.

Refund Process: Once we receive your refund request and confirm the eligibility of the items, we will initiate the refund process. Postage for any refunds won't be covered unless the order is damaged on arrival. Refunds will be issued to the original payment method used for the purchase. Please note that it may take a few business days for the refunded amount to appear in your account, depending on your payment provider.

 

Contact Us: If you have any questions, concerns, or need assistance with your order, we are here to help! You can reach out to us through the contact tab on our website or by emailing us at info@steadfast-store.com . Our dedicated customer support team is ready to assist you and provide the information you need.

 

Sincerely, Steadfast Customer Care